Since betting on sports has become a good enough way to earn money, many players began to actively register with bookmakers to put their knowledge into practice and earn thanks to playing with professionals. However, between users and the company can periodically arise conflicts, which can rarely be resolved peacefully. The first thing we recommend doing is to read the rules of the game in BC in advance. This will help to understand what principles are professed here and how professionals are ready to meet the needs of ordinary clients. For example, you can find information on the TonyBet bookmaker at TonyBet. But what to do if a bookmaker has closed your betting account?

Reasons Why Bookmakers Close User’s Accounts

If your account is blocked, you should not panic. Such a problem to some extent faced by almost all betting enthusiasts. Moreover, most often the reason is their inattention in reading the rules of the game. It should be noted at once that the bookmaker’s office can perform the blocking of many accounts to check the authenticity of the information provided or to update the current information. This practice is also common, it happens that this is warned. 

Several bookmaker’s offices prescribe in their rules and regulations that insufficient activity of the player can be the reason for the inability to enter the platform. For example, even in some large companies, you can find a clause that reads approximately the following: “If a player has not placed a single bet in the last 90 days, his account may be frozen”. In this way, the management of the offices seeks to stimulate users to activity, but it does not always work out.

Suspicious user activity (for example, sharing) may also be the reason for blocking. Surely many people have encountered this not only when playing in BC, but also in social networks. Usually, access to the resource is restored quickly enough and the user does not feel special costs. Often players can not find attractive options for predictions, or they simply do not care. However, such problems are most typically faced by amateurs. Professional betting players regularly find the right options and get good chances to put their knowledge into practice. Taking into account that now most bookmakers have a fairly good list of events, it will not be difficult to find the right ones.

But all of the above cases are rather exceptions, so the blocking of accounts does not always happen. If the player contacts the support service, then access to your favorite resource with a high probability will be restored. Another thing is a violation of the rules that are established in the office. In such cases, it becomes extremely problematic to count on a positive outcome for yourself.

What Should I Do If My Betting Account Is Blocked?

Precautionary measures are good, but what to do in case of account blocking? The main thing is not to panic, and act progressively. Try to remember if you have violated any of the rules of the game. The reason for blocking can also be the use of a prohibited strategy. The answer is often on the surface. In most cases, to fully restore access, it is necessary to go through the identification procedure again, after which it will become clearer what caused the blocking and how to proceed. So, it is important to remain calm to prove your case, as well as to fully restore access to the account. 

When talking to a support service, It is best to state that you do not understand the reason for the blocking, you have always played honestly.  Do not forget to mention that during the game you were satisfied with everything, so you want to continue to demonstrate your knowledge in practice and earn thanks to them. It is also better to send all the necessary documents at once and in every possible way to promote a long and fruitful cooperation. 

In most cases, the response from the support representatives comes within a day. If you did not violate any rules and are ready to cooperate, you may only need a scan of some documents. After that, access to the popular betting platform will be fully restored. As for the documents, much depends solely on the internal procedures of the company. You can provide both a passport and other identity papers, such as a driver’s license.